Shipping policy
Thank you for shopping with Home Sweet Hamptons Miniatures. We are committed to delivering your order safely and efficiently.
Order Processing
As all our products are made to order the are typically processed within 7-10 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times:
- International Orders: 10–21 business days
Delivery times may vary depending on carrier services, customs processing, weather conditions, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and selected shipping method.
Any available free shipping promotions will be displayed on the website when applicable.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your package's progress.
International Orders
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local authorities.
Lost or Delayed Shipments
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delayed or undeliverable due to incorrect address information provided during checkout.
Contact Us
For shipping-related questions, please contact us through our We'd Love to Hear from You page and include your order number for faster assistance.